Effective Date: 02-03-2025
At Bevoch Hotel & Suites, we understand that travel plans may change. Our cancellation and refund policy is designed to provide flexibility while ensuring smooth operations. Please read the following terms carefully.
Guests can cancel reservations via our website, email, or by calling our front desk at 07030848944, 08169399319.
Cancellation requests must include the guest’s full name, booking reference number, and check-in date.
The following cancellation deadlines apply:
Flexible Rate Bookings: Free cancellation up to [Insert Timeframe] before check-in.
Non-Refundable Bookings: No refunds will be provided once booked.
Group Bookings & Special Packages: Subject to special terms and conditions provided at the time of booking.
If a guest does not check in on the scheduled arrival date without prior notice, the reservation will be marked as a No-Show, and the full amount may be charged.
No refunds will be issued for no-show bookings unless specified in the reservation terms.
Refunds will be processed based on the cancellation terms outlined above.
Eligible refunds will be credited to the original payment method within [Insert Processing Time] business days.
Any transaction fees or bank charges associated with refunds may be deducted from the refunded amount.
Guests who check out before their scheduled departure date may be subject to a partial refund depending on the booking conditions.
Requests for modifications (date changes, room upgrades) are subject to availability and additional charges.
In the event of unforeseen circumstances such as natural disasters, government-imposed restrictions, or emergencies, guests may request a rescheduling or refund, subject to management approval.
Special exceptions may be granted on a case-by-case basis.
If you need assistance with cancellations or refunds, please contact us:
Bevoch Hotel & Suites
[Hotel Address]
Phone: 07030848944, 08169399319
Email: [email protected]
By booking with us, you agree to this Cancellation & Refund Policy. Bevoch Hotel & Suites reserves the right to update these terms at any time.